Trusted Profile

You can set up a Trusted Profile in three ways:

Via online banking (fastest)

The whole process takes a few minutes — the bank confirms your identity automatically. Supported banks: PKO BP, ING, mBank, Santander, Pekao, Millennium, Alior Bank, Bank Pocztowy, Credit Agricole, BNP Paribas, Nest Bank and others.

Via ePUAP + visit to a confirmation point

Create an ePUAP account and then confirm your identity in person at a government office, post office, or ZUS branch.

In person at a confirmation point

The whole process — from creating an account to activation — takes place during a visit to an office.

The Trusted Profile is completely free and valid for 3 years (can be renewed).

How to do it?

1. Log in to your online banking (mobile app or website)
2. Find the «Trusted Profile» option — usually in the «Services» or «e-Government» section
3. The bank will ask you to confirm your personal details (first name, surname, PESEL)
4. Confirm the application — the bank automatically verifies your identity
5. Trusted Profile will be activated immediately

Supported banks

PKO BP, ING Bank Śląski, mBank, Santander Bank Polska, Bank Pekao, Bank Millennium, Alior Bank, Bank Pocztowy, Credit Agricole, BNP Paribas, Nest Bank, Citi Handlowy.

The current list of supported banks is available at pz.gov.pl.

How to do it?

1. Go to pz.gov.pl and click «Register»
2. Enter your personal details: first name, surname, PESEL, email address
3. Set a password for your account
4. Confirm registration by clicking the link in the email
5. After logging in, submit the Trusted Profile application
6. The system will generate a confirmation code — save it or print it out

You have 14 days to confirm your identity at a confirmation point. After that, the application expires and must be resubmitted.

If you created an account via ePUAP or want to handle everything in person, you must visit a confirmation point.

Where can you confirm identity?

• Municipal offices
• Voivodeship offices
• ZUS branches
• Tax offices
• Poczta Polska (Polish Post — selected branches)
• Polish consulates (abroad)

What to bring?

• National ID card or passport
• Confirmation code (if you submitted the application online)

An official will verify your identity and activate the Trusted Profile. The whole procedure takes a few minutes.

Find confirmation points at pz.gov.pl/dt/findNearestPoint.

After confirming your identity (via bank or at a confirmation point), your Trusted Profile is active.

What you gain?

• Login to e-government services via login.gov.pl
• Signing electronic documents (trusted signature)
• Submitting applications online (e.g. at gov.pl, ePUAP, ZUS PUE)
• Receiving official correspondence electronically

Profile details

Check that the data in the profile is correct:

• First name and surname
• PESEL number
• Email address
• Phone number (optional, but recommended for account recovery)

The Trusted Profile is valid for 3 years from the confirmation date.

Check that the Trusted Profile works correctly by logging in to an e-government service.

How to log in?

1. Go to the service website (e.g. gov.pl)
2. Click «Log in» → choose «Trusted Profile»
3. You will be redirected to login.gov.pl
4. Enter your login and password
5. Confirm login with an SMS code or in the mObywatel app

Useful services to test

• gov.pl — government services portal
• ZUS PUE — ZUS Electronic Services Platform
• e-Tax Office — tax returns
• ePUAP — electronic submission box